AirAsia has once again proven its dominance in the travel industry by securing two (02) esteemed accolades at the 2023 World Travel Awards (WTA) Asia and Oceania. The airline, known for its commitment to affordability and excellence, clinched the titles of “Asia’s Leading Low-Cost Airline” for an unprecedented eighth consecutive year and “Asia’s Leading Low-Cost Airline Cabin Crew” for an impressive seventh consecutive year.
The victories in these highly competitive categories are a testament to AirAsia’s unwavering dedication to providing top-notch service and affordable travel options. The airline faced stiff competition, with more than ten other carriers vying for the coveted titles. The awards were determined through a rigorous voting process that included input from industry experts, discerning consumers, and seasoned travel professionals from across the Asia-Pacific region.
“We would like to thank the nearly 800 million guests and our incredible Allstars for rocking our world! As we fly higher with the aim to reinstate 200 planes back into operations by year-end, rest assured that we will stand by the same solid dedication that has brought us here. We are committed to honoring the confidence of our guests by providing better customer experience on the ground and in the air. Here’s to a fantastic journey ahead,” according to Bo Lingam, Group CEO of AirAsia Aviation Group Limited.
AirAsia’s latest triumphs come on the heels of their recent recognition as the “World’s Best Low-Cost Airline” by Skytrax, an honor they’ve secured for an astounding 14 consecutive years. These accolades reaffirm AirAsia’s status as a trailblazer in the aviation industry, setting the gold standard for low-cost travel experiences.
“We are proud to be honored again with the prestigious ‘Asia’s Leading Low-Cost Airline Cabin Crew’ award for the seventh consecutive year. This incredible achievement is a heartfelt tribute to our exceptional cabin crew members who consistently go above and beyond to ensure our guests’ journeys are nothing short of fantastic. This recognition is not just a pat on the back. It is a testament to the passion and commitment that drive us forward and to constantly improve. With this accolade, we are even more motivated to keep pushing boundaries and delivering unforgettable journeys to each and every one of our valued guests,” said Suhaila Hassan, AirAsia Group Head of Cabin Crew.
In addition to AirAsia’s outstanding achievements, its revolutionary one-stop travel platform, the airasia Superapp, also took center stage at the awards ceremony. The airasia Superapp clinched the highly sought-after “Asia’s Leading Online Travel Agency (OTA)” award, marking an impressive debut in the awards program. This accolade reflects the app’s innovative approach to travel booking and its commitment to providing travelers with an exceptional booking experience.
The airasia Superapp offers travelers an all-in-one solution, with a wide range of products and services. It functions as an OTA platform, enabling users to book flights from over 700 carriers worldwide and choose from a selection of 900,000 hotels across the globe. Additionally, the app provides convenient ride-hailing services through airasia ride and an enticing duty-free shopping experience with airasia shop, among other features. With a user base of 51 million travelers, the airasia Superapp has become an indispensable tool for those seeking value, convenience, and affordability in their travel experiences.
“We are elated to receive this prestigious recognition as ‘Asia’s Leading Online Travel Agency.’ Winning the award over other well-established OTAs solidifies our commitment to transforming travel through technology and providing travelers with a one-stop platform that revolutionizes their journey from planning to experiencing. Thanks again to those who voted for us and your continued support on airasia Superapp, we remain steadfast in our mission to raise the bar in the travel industry and look forward to consistently delivering unparalleled services and experiences to our customers,” said Tan Mai Yin, Chief Commercial Officer airasia Superapp.
The World Travel Awards, established in 1993, is renowned as one of the most prestigious and comprehensive awards programs in the travel, tourism, and hospitality industries. It recognizes excellence across various sectors and serves as a benchmark for industry leaders and innovators.
AirAsia and the airasia Superapp’s recent triumphs at the 2023 World Travel Awards reaffirm their commitment to providing top-quality services and revolutionizing the travel experience for millions of travelers across the Asia-Pacific region and beyond. These accolades underscore their enduring legacy as pioneers in the low-cost travel sector, setting a high standard for the industry as a whole.