Amadeus has announced the acquisition of SkyLink, an AI-first technology firm headquartered in New York known for its expertise in orchestration and conversational automation. The move strengthens Amadeus’ strategy to scale practical, high-impact artificial intelligence solutions across the global travel ecosystem, as the industry shifts from AI experimentation to real-world adoption.
Founded to enhance the corporate travel experience, SkyLink developed a proprietary AI architecture and multilayer orchestration engine designed to integrate seamlessly into chat-based platforms. Its technology enables travelers to book and manage flights and hotel reservations conversationally within seconds. For businesses, the solution offers measurable cost savings and productivity gains by automating routine travel tasks and freeing employees to focus on higher-value work.
SkyLink has already demonstrated strong market traction, with adoption accelerating and tens of thousands of bookings completed through its AI-powered system. The company’s approach highlights how well-designed conversational AI can significantly improve speed, simplicity, and user satisfaction in corporate travel management.
The acquisition aligns with Amadeus’ long-term vision of embedding AI across its portfolio in ways that deliver operational value at scale. Operating in more than 190 markets and processing billions of search queries and millions of transactions daily, Amadeus brings industrial-grade reliability and global reach to AI deployment. By combining SkyLink’s AI-native framework with Amadeus’ robust infrastructure, suite of APIs, and deep industry expertise, the companies aim to support more relevant, efficient, and responsive traveler interactions worldwide.
One immediate benefit of the acquisition will be felt in the Travel Management Company (TMC) sector. SkyLink’s conversational automation capabilities complement Amadeus’ existing corporate travel solutions, particularly strengthening its footprint in North America, where Amadeus already serves a large customer base. The integration is expected to enhance servicing efficiency and expand the range of AI-enabled tools available to corporate travel buyers and agencies.
Beyond corporate travel, Amadeus plans to extend these AI-driven conversational capabilities across airlines, airports, hospitality providers, and the broader travel ecosystem. The company’s vision includes deploying AI-powered conversational companions that assist travelers before, during, and after their journeys. These tools are designed to help travel providers deliver more seamless and personalized experiences while maintaining operational resilience at scale.
SkyLink CEO and Co-Founder Atyab Bhatti said the combination of SkyLink’s AI-native technology and Amadeus’ global scale would accelerate the deployment of advanced AI solutions across the industry. He described the acquisition as a pivotal step toward delivering concrete AI innovations that benefit both travelers and corporations.
Amadeus President and CEO Luis Maroto emphasized the company’s longstanding role as a trusted technology partner in travel since 1987. He highlighted Amadeus’ global scale, integrated business logic, and status as a neutral system of record as key pillars that enable consistent AI deployment across airlines, airports, hotels, and travel sellers. According to Maroto, the company’s deeply connected systems and decades of industry integration provide the operational resilience and data-driven insight required to implement AI effectively in production environments worldwide.
The acquisition also reflects Amadeus’ broader strategy of combining strategic partnerships and targeted investments to drive responsible AI innovation. Guided by a robust AI ethics framework, the company continues to prioritize secure, scalable, and real-world applications of AI that deliver meaningful impact across the travel sector.
With SkyLink now part of its portfolio, Amadeus is positioning itself at the forefront of AI-enabled travel technology, reinforcing its commitment to innovation, operational excellence, and enhanced traveler experiences on a global scale.