Philippine carrier Cebu Pacific (CEB) upgrades its CEB TravelSure “Basic Protect” insurance product to now include “COVID Protect”, to inspire travel confidence amidst the current situation. CEB is the first local carrier to offer this type of enhanced coverage in a single product.
Beginning 13 January 2022, CEB Travelsure “Basic Protect” becomes even more comprehensive as it now covers COVID-related hospitalization and treatments, on top of up to PHP2,500,000 medical expenses benefit, in case of an injury or other illnesses, and up to PHP2,500,000 personal accident coverage during the trip.
This insurance product may be availed by passengers with domestic and international itineraries for as long as their trip starts in the Philippines, for as low as PHP492 round-trip.
“As we continue to weather this pandemic, we see to it that everyJuan’s health and safety are prioritized above all else. We know peace of mind is needed now more than ever and we want to provide this to our passengers so they can always fly safe and easy with us,” according to Candice Iyog, CEB Vice President for Marketing and Customer Experience.
CEB TravelSure is underwritten by Insurance Company of North America (a Chubb Company). Chubb is the world’s largest publicly traded property and casualty insurance company.
“We are happy to further strengthen our ties with Cebu Pacific as we continue to face this challenging situation together. Chubb aims to provide CEB customers with affordable, relevant and comprehensive products that are made conveniently within their reach,” said Mari Rachelle [Cielo] Canta, Chubb Philippines’ Country President.
Passengers can conveniently avail themselves of CEB Travelsure when booking flights on the CEB website or select as an add-on up to two hours prior to their flight via the ‘Manage Booking’ portal on the Cebu Pacific website. Insured passengers will receive their group policy Confirmation of Cover with the details of the travel insurance benefits via email. Customers should contact Chubb directly if they have specific questions about their insurance coverage. Insurance claims may be filed online here.
Chubb also offers a 24/7 Emergency Medical and Travel Assistance Hotline.
CEB TravelSure is the airline’s comprehensive travel insurance plan which provides extensive trip protection with coverage for costs related to having injuries, illnesses, loss of personal belongings, trip cancellations, emergency assistance, and other unforeseen travel circumstances (subject to the full terms & conditions of the Group Policy).
no progress with my claims, it is almost a year now