FedEx Corp. has joined forces with Floship, a prominent provider of circular supply chain solutions for eCommerce brands, in a strategic partnership aimed at revolutionizing fulfillment and logistics services for online retailers worldwide. The collaboration, announced today, will leverage the expertise and resources of both companies to deliver a comprehensive, digitally-driven fulfillment and return solution, optimizing inventory management and leveraging FedEx’s top-notch delivery services.
Under the agreement, FedEx’s eCommerce customers will gain access to Floship’s expansive global network of warehouses and robust logistics platform, enabling them to streamline their fulfillment operations. Meanwhile, Floship’s clients will be able to tap into FedEx’s vast global networks and comprehensive range of transportation options to enhance their own operations. This partnership is expected to generate significant benefits for cross-border eCommerce customers across regions such as Asia-Pacific, the Middle East and Africa, Europe, and North America, offering improved fulfillment, last-mile delivery, and hassle-free returns.
“Partnerships like this will help us accelerate how we reimagine the future of logistics. eCommerce sales continue to grow worldwide. With the growing shift to online purchasing, consumers are looking for seamless service — from delivery times and easy returns to personalized experiences. At the same time, e-tailers are seeking to improve service levels while optimizing their operations and lowering their cost-to-serve. Collaborating with industry innovators like Floship will help online retailers better compete supported by the FedEx global logistics network,” according to Salil Chari, Senior Vice President, Marketing and Customer Experience for Asia Pacific, Middle East, and Africa (AMEA) Region at FedEx Express.
The collaboration between FedEx and Floship is facilitated by the FedEx Innovation Lab (FIL), which focuses on early-stage investments in promising startups, primarily in India. These partnerships not only provide startups with access to FedEx’s extensive global networks, resources, and customer base but also offer valuable capabilities and expedited market entry. These collaborations will contribute to the global expansion of FedEx’s advanced digital capabilities, allowing the company to continuously evolve its operations and product offerings to meet the evolving demands of the modern supply chain. Notably, this marks the second investment made by FIL, showcasing FedEx’s commitment to fostering innovation and driving industry advancements.
“Floship is tremendously thrilled to be working alongside FedEx to redefine the global eCommerce fulfillment landscape. As more consumers around the world embrace eCommerce, businesses must come together to provide customers with innovative solutions that redefine the traditional linear supply chain. By bringing this collaboration to market, our mutual goal is to provide eCommerce brands and retailers with a one-stop, all-inclusive two-way supply chain solution that enables brands to grow at an exponential rate whilst simultaneously delivering a superior customer experience,” said Joshua Tsui, CEO of Floship.