As the Philippine government issued Inter-Agency Task Force (IATF) Resolution No 130-A effectively placing the NCR Plus Area under the more stringent General Community Quarantine with Heightened Restrictions (GCQ-HR) until 05 August 2021, and on a two-week Enhanced Community Quarantine (ECQ) from 06-20 August 2021, only essential travel will be allowed until August 20, 2021.
Following this resolution, Cebu Pacific and Cebgo will cancel the following flights from 06 to 20 August 2021:
| Route | Flight numbers | Dates Covered |
| Manila – Bohol – Manila | 5J 615 / 616 | Aug 9, 16, 2021 |
| Manila – Bohol – Manila | 5J 619 / 620 | Aug 8, 12, 15, 19, 2021 |
| Manila – Butuan – Manila | 5J 789 / 790 | Aug 6, 8, 9, 11, 13, 15, 16, 18, 20, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 891 / 892 | Aug 6-20, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 895 / 896 | Aug 6-20, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 899 / 900 | Aug 6-20, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 901 /902 | Aug 6-20, 2021 |
| Manila – Boracay (Caticlan) – Manila | 5J 905 / 906 | Aug 6-20, 2021 |
| Manila – Cagayan de Oro – Manila | 5J 383/384 | Aug 8, 9, 10,15, 16, 17, 2021 |
| Manila – Cebu – Manila | 5J 553/554 | Aug 6-20, 2021 |
| Manila – Cebu – Manila | 5J 565/566 | Aug 6, 7, 8, 9, 11, 13, 14, 15, 16, 18, 20, 2021 |
| Manila – Cebu – Manila | 5J 569/570 | Aug 7, 10, 12, 14, 17, 19, 2021 |
| Manila – Coron – Manila | DG 6043 / 6044 | Aug 6-20, 2021 |
| Manila – Cotabato – Manila | 5J 883 / 884 | Aug 6, 9, 11, 13, 16, 18, 20, 2021 |
| Manila – Cotabato – Manila | 5J 887 / 888 | Aug 8, 10, 15, 17, 2021 |
| Manila – Davao – Manila | 5J 971 / 970 | Aug 6, 9, 11, 13, 16, 18, 20, 2021 |
| Manila – Davao – Manila | 5J 977 / 978 | Aug 6-20, 2021 |
| Manila – Dipolog – Manila | 5J 703 / 704 | Aug 9, 16, 2021 |
| Manila – Kalibo – Manila | DG 6317 / 6318 | Aug 8, 15, 2021 |
| Manila – Legazpi – Manila | DG 6191 / 6192 | Aug 10, 12, 17, 19, 2021 |
| Manila – Masbate – Manila | DG 6177 / 6178 | Aug 10, 17, 2021 |
| Manila – Naga – Manila | DG 6117 / 6118 | Aug 10, 17, 2021 |
| Manila – Ozamiz – Manila | 5J 783/ 784 | Aug 12, 19, 2021 |
| Manila – Roxas – Manila | 5J 373 / 374 | Aug 11, 18, 2021 |
| Roxas – Manila | 5J 374 | Aug 8, 15, 2021 |
| Manila – San Jose – Manila | DG 6031 / 6032 | Aug 7, 14, 2021 |
| Manila – Siargao – Manila | DG 6837 / 6838 | Aug 9, 11, 16, 18, 2021 |
| Manila – Siargao – Manila | DG 6839 / 6840 | Aug 7, 12, 14, 19, 2021 |
| Manila – Surigao – Manila | DG 6881 / 6882 | Aug 12, 19, 2021 |
| Manila – Tacloban – Manila | 5J 649 / 650 | Aug 7, 10, 12, 14, 17, 19, 2021 |
| Manila – Virac – Manila | DG 6163 / 6164 | Aug 8, 11, 15, 18, 2021 |
| Cebu – Butuan – Cebu | DG 6925 / 6926 | Aug 8, 10, 15, 17, 2021 |
| Cebu – Boracay (Caticlan) – Cebu | DG 6132 / 6133 | Aug 8, 10, 12, 15, 17, 19, 2021 |
| Cebu – Cagayan de Oro – Cebu | DG 67118 / 6719 | Aug 6, 11, 13, 18, 20, 2021 |
| Cebu – Clark – Cebu | DG 6984 / 6985 | Aug 10, 17, 2021 |
| Cebu – Davao – Cebu | 5J 597 / 598 | Aug 7, 14, 2021 |
| Cebu – General Santos – Cebu | 5J 249 / 250 | Aug 16, 2021 |
| Cebu – Siargao – Cebu | DG 6851 / 6852 | Aug 7, 8, 9, 11, 14, 15, 16, 18, 2021 |
According to the airline, affected passengers have been informed via contact details provided in the booking. Flight passengers have the following options available through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from the date of departure:
1. Rebook
Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
3. Refund
The process may take up to two (2) months from the date of request.
Cebu Pacific said that they will continue to operate other domestic and international flights as scheduled, as this is a developing situation. However, the airline also said that flight changes may take place in the coming days.
Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates. Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs.
For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.