marhaba, the global airport hospitality brand and part of dnata, has significantly expanded its presence in the Philippines. Alongside its well-received airport lounges at Manila Ninoy Aquino International Airport (MNL), marhaba has introduced its renowned Meet & Greet services and plans to establish additional facilities at Clark International Airport (CRK).
Starting this month, passengers arriving, departing, or transiting through CRK can now benefit from marhaba’s exclusive Meet & Greet services at the newly constructed Terminal 2. Dedicated marhaba agents will warmly welcome customers and expedite their passage through airport procedures, assisting them until they reach the arrival area or departure gate.
Clark passengers will soon have the opportunity to elevate their travel experience by visiting marhaba’s latest airport lounges. These two state-of-the-art facilities are set to open in November 2023 and will provide comfortable seating for up to 160 guests. Guests can enjoy amenities such as Wi-Fi connectivity and all-day dining featuring diverse international cuisine. marhaba’s Meet & Greet Gold customers will receive complimentary access to these lounges.
By 2024, marhaba aims to offer Meet & Greet services and operate four lounges across two (02) airports in the Philippines, employing a team of 80 local hospitality professionals.
“We are proud to announce further expansion of our airport hospitality business in the Philippines. Taking advantage of dnata’s extensive experience in air and catering services, we pride ourselves in offering world-class quality for our customers across our global network. Our Meet & Greet and Lounge services have been designed to fully meet the needs of passengers of all travel classes, contributing to an excellent airport experience at every stage of the journey,” according to Margaret Yu, CEO of dnata The Philippines.
Meaning “welcome” in Arabic, marhaba was launched in the UAE to help passengers arriving in or departing from Dubai International Airport. The popularity of meet & greet services has grown exponentially in line with Dubai’s growth as a major international travel hub, and marhaba has continually expanded its product offering with a growing list of services and extra options designed to make the passenger airport experience as comfortable as possible.
marhaba has experienced remarkable growth in recent years, expanding its global network to offer top-notch hospitality and ensure a safe and memorable airport experience for travelers worldwide. Presently, the company operates 18 airport lounges across seven countries, including the UAE, Australia, Switzerland, Pakistan, Singapore, Tanzania (Zanzibar), and the Philippines. Regardless of the airport, guests can expect a consistent brand and service experience at each location where marhaba operates.
Passengers traveling through the UAE, Australia, Switzerland, and the Philippines have the opportunity to elevate their travel experience by availing themselves of marhaba’s renowned Meet & Greet services. These services are designed to enhance convenience and comfort throughout the journey. Travelers can enjoy a relaxing and rejuvenating experience before their flights by presenting eligible credit cards or other lounge access programs. Alternatively, entry can be purchased directly at the lounge. Additionally, customers have the option to book access to over 400 lounges worldwide, as well as Meet & Greet services offered by marhaba’s global partners, through the brand’s official website.
The marhaba brand is an integral part of dnata, one of the largest air services providers globally. As a trusted partner to over 300 airline customers, dnata offers a wide range of services, including ground handling, cargo, and catering, in 38 countries.