Philippine Airlines (PAL) has once again cemented its reputation as a leading carrier in the region after being voted the Second Most Preferred Airline in Southeast Asia at the 2025 Flyers’ Choice Awards organized by AirlineRatings.com. The recognition highlights the national flag carrier’s consistent efforts to deliver quality service, safety, and passenger satisfaction.
AirlineRatings.com, a globally respected aviation site known for its comprehensive safety and product ratings across over 385 airlines, hosted the annual Flyers’ Choice Awards with a strong focus on passenger feedback. The voting period began on 03 April 2025, inviting travelers to cast their votes based on actual travel experiences. The awards categorized airlines by region and assessed them in various categories such as Best Cabin Crew, Best Uniform, and Greatest Peace of Mind.
“We thank the voting travelers for this special honor, reflecting the trust and satisfaction that all of us in Philippine Airlines strive to earn from our passengers by delivering friendly service, an unwavering focus on safety and reliability, and the genuine care that comes from the heart,” according to PAL President Richard Nuttall.
The Flyers’ Choice Awards are regarded as one of the most authentic measures of customer sentiment in the aviation industry, as they are based on thousands of verified votes from real passengers. The accolades are followed closely by travel professionals and airline enthusiasts alike, offering insights into how airlines perform in the eyes of their customers.
This latest recognition builds on PAL’s string of achievements in 2025. Earlier this year, the airline was named the Best Travel Brand in the Philippines and the second-best in Southeast Asia by Campaign Asia-Pacific’s Southeast Asia’s Top 50 Brands. Additionally, in April, the airline was listed among the Top 10 Best Asia Pacific Airlines and was hailed as the most punctual airline in the region, with an impressive 86.07% on-time performance, according to Cirium.